Absolutely. As long as they are 100% people friendly, we can still board them and they will receive personal one on one playtime with our staff.

We do not discriminate towards any breed. All breeds are welcome so long as they pass our temperament test.

Dogs are let out a minimum of 5 times a day depending on package selection and add-ons between 6am-10:30pm.

Yes! We’re able to administer oral, topical, and insulin (conditions apply to insulin injections).

Required vaccinations: Bordatella, Distemper, Rabies & Negative Fecal within the last 6 months. The Canine Influenza Vaccine is highly recommended.

YES! We’re staffed 24/7/365

Yes! We have cat kennels here at the facility, and we have experience caring for all sorts of animals, so feel free to reach out and we can discuss arrangements!

In order to maintain a safe and sanitary environment, we do not allow anything with fabric into the facility. All of our accomodations come with a premium Kuranda bed.

Absolutely. We can accept any toys that are made of rubber and/or plastic. In order to maintain a safe and sanitary environment, we do not allow any fabric toys. We strongly advise against bringing rawhide toys, or anything that can be easily broken into small pieces, or might become a choking hazard.

Yes, dogs from the same family can board together, in most of our accommodations and additional dogs in the same accommodation get a discount. We reserve the right to upgrade the dog(s) to a larger accommodation and/or separate them into separate accommodations if we feel it is in the best interest of the dog(s)’s health and safety.

We have staff here 365 days a year to care for dogs. Only the lobby is closed on specified holidays for pick up and drop off.

We do not, however you are welcome to call or email any time to check in on how your pet is doing and our friendly staff would be happy to provide you with an update. We do send you daily updates via our client portal and we also frequently post photos and videos on our social media pages.

Yes, absolutely! At Paw Pals, we encourage touring our dog hotel so you can see firsthand the quality, customized care, and cutting-edge facilities we provide. Our commitment to excellence is reflected in every aspect of our service, and we want you to feel confident that your furry friend will be in the most capable and caring hands. Please feel free to contact us to schedule a tour and experience what makes Paw Pals a preferred choice for pet professionals and pet owners alike.

Just food! We have bowls and LOTS of toys already here; additional bedding and toys are welcome, but keep in mind they may become dirty during their stay. Please do not send beds or any toys wit stuffing.

During high-demand periods, an additional fee may apply. This allows us to bring in increased staffing and maintain the high level of care, supervision, and attention your dog receives.

Peak pricing is typically in effect during major holidays and select high-demand weeks throughout the year. These periods may extend beyond traditional holiday dates based on booking volume.

For the most up-to-date peak information, please refer to your client portal at the time of booking.

Yes. While our facility is open 365 days a year, we do not have office hours or pick-up/drop-off on Thanksgiving, Christmas Eve after 12pm, Christmas Day or New Year’s Day.

Yes! We have a boarding attendant on-site 24/7/365!