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Why Choose Paw Pals?

We genuinely LOVE what we do!  When you choose to use Paw Pals, we all become family.  We are a professional company, meaning we are licensed, insured, bonded, and have employees, not independent contractors.  Our staff is individually hand picked.  In order to join our team they endure an extensive interview process, background & reference checks, and must complete our in-depth training program which spans over the course of several weeks.  Our training program is a mixture of literature, videos, and hands-on workshops covering everything from how to hold a leash to understanding animal behavior.  In addition, many of our employees are certified in Pet CPR & First Aid. 

Our dog walking and pet sitting team is comprised of 15 amazing men and women.  Each family is assigned two sitters which enables us to always ensure you have coverage for your furkids and also allows our staff to enjoy at least one day off a week to spend time with their family and recharge.  When you join our family, we will create an account for you in our online portal which is accompanied by an app for your phone.  Our software is rated the best in our industry.  Through our customer portal you can schedule and cancel visits, pay your bill, and communicate with your sitter.  After each visit you will receive an instantaneous update with pictures and notes from your sitter about their pawtastic visit with your furbaby.  Additionally, we monitor your sitters via GPS tracking for added security and to make certain a visit is never missed!

Paw Pals' Day Care & Grooming facility offers the same personalized, quality care that our furry clientail enjoy with our in-home services.  We are NOT your ordinary dog daycare.  Imagine a place for your dog that is the equivalent to your favorite spa. Fresh smelling air, clean and safe rubber floors, fun activities throughout the day, soft beds to rest on, only the healthiest treats, your best pals, and a loving and trained staff.  Our daycare is located in the Garnerville Arts Center, an old dye factory which our President's grandfather once worked in over 40 years ago when he first came to America.  Our beautiful, old brick building is situated on the outskirts of the development along side a tranquil creek and peaceful walking trails that we can enjoy with the pups.  As a pet parent myself, I wanted to make sure that we had all the amenities in our facility that I would want to see in others.  Some awesome features you can expect from our daycare include:

  • An indoor play area lined with premium eco-friendly recycled rubber flooring providing a soft cushion for dogs’ paws, muscles, joints, and bones.  It delivers excellent traction reducing slips leading to pulled muscles and strains.

  • An outdoor play area landscaped with Pup-Grass; a pet friendly artificial grass which drains instantly into the ground inhibiting bacteria growth and odor for safe and clean play.  It is lead free, non-toxic, and 100% safe for your dogs.

  • Our Pack Leaders will have a daily schedule of activities and games that focus on healthy play, learning, weight-loss and socialization.  In addition, you will receive a picture update of your furkid during each visit.

  • A custom HVAC system which exchanges air from outdoors to indoors 10-15 times per hour.  This will reduce the possibility of transmitting common animal diseases which are known to be transmitted by air.

  • We use an eco-friendly cleaning solution which is safe for your pets yet tough on cleaning.  It was specifically designed for pet care facilities and effective against Canine Parvovirus, Canine Adenovirus, Canine Coronavirus, Canine Parainfluenza, Infectious Canine Hepatitis virus, Feline Rhinotracheitis, and Feline Infectious Peritonitis.

  •  All pet parents will have access to our indoor and outdoor play area cameras so they can see how much fun their furkids are having.

  • We offer transportation to and from our facility in our doggie school bus just as if you were to send the kids to school!  This way you don’t have to go out of your way in the morning to bring your furbaby to daycare and when you arrive at home in the evening, you’ll come home to a tired, happy dog.

You may be asking yourself, why should I send my dog to a daycare that only takes 25 dogs rather than a larger daycare with 100 dogs that my pup can play with.  Here are a few great reasons why:

  • Individualized attention

  • More one-on-one time

  • Playtime and activities

  • Easy socialization

  • Ideal staff to canine ratio

  • Increased safety, decreased violent incidents!!!

Contact us today to discuss our different pet care options and to join the Paw Pals Pack.  All introductory meetings with our dog walking and daycare staff are complimentary ensuring that we can provide the best care possible for your pets.  We look forward to meeting you and having you join the Paw Pals Pack!

See our blog post on being a “Quiet Dog Daycare.”